Why the Current Model Does Not Work
Currently the enterprise software market is far less competitive than the consumer software market. This is because decision makers do not have direct experience with the software that they purchase and their options are narrowed by advisers and consulting firms that make money from implementing software. Software is not recommended because it is the best software for the client, but because the consulting company can make money off of the consulting. In the corporate market the quality of the software is secondary to the quality of the relationships that a software company has. First it must hire expensive salesmen who have relationships with executives. Secondly, it must provide very long and expensive implementations to the large consulting companies, or the consulting companies will not promote the software with their clients. Software that is selected by large companies is often the wrong software because of the corrupting influence of consulting companies and software salesmen.
The Web Enabled Model WOuld Work
A perfect example of this is Microsoft SharePoint. It is the worst document management software available, yet it persists. A hosted model or software as a service, in addition to eliminating software salesmen and reducing the over-reliance upon software companies would result in a far more efficient system, and in far better software.
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